Returns:
Returns are accepted within 14 days of the purchase date, provided the original invoice is present.
The product must be in its original condition (unused, fully packaged, and intact).
Non-Returnable Items:
Opened or used perfumes.
Products sold during special offers (unless defective).
Exchange or Refund:
In the event of a defect or error in the product, the product will be replaced or a full refund will be issued.
In other cases, you may choose to replace the product or receive a credit card.
Shipping:
The customer bears the return shipping costs unless the error is the store’s.
Contact:
Please contact customer service via [email/WhatsApp/website] to register a return request.